Maintenance KPI: analyze and manage your activity with a CMMS
You can only manage and improve what you can measure. Key maintenance indicators help you control your daily activities and measure your performance.
Performance indicators in maintenance
Your role as maintenance manager requires you to do everything possible to manage work requests and avoid asset failures. To do this, and given your position in the organization, your daily work includes a significant amount of performance analysis, for which you need indicators that are relevant, operational, as simple as possible to collect, easy for everyone to understand, and above all, accurate.
With the integration of a CMMS, your dashboard should include three major categories of indicators:
Indicators to measure your team's activity
To improve and optimize productivity while enhancing the quality and safety of maintenance works, you must understand the activity of your team of technicians.
We propose a list of KPIs to better measure the activity of your team:
Technicians’ attendance time
Work efficiency with maintenance backlogs, number of work requests, etc.
Management of work orders with their time of completion, numbers, etc.,
Security KPIs are also essential. They provide visibility into incidents’ frequency and severity and allow you to make informed decisions to improve the business.
Indicators to analyze the results obtained by your maintenance team
From these indicators, you will better understand the results obtained in terms of breakdowns, quality measurement, or asset performance.
From thereon, it will then be perfectly possible to further analyze reliability, maintainability, and availability (RMA), maintenance works and asset traceability, and asset life span.
What is RMA Analysis
The acronym RMA denotes a triptych essential to maintenance: Reliability, Maintainability, and Availability.
The notion of reliability covers intrinsic reliability, operating conditions, and initiatives done to increase reliability. Similarly, the concept of maintainability includes maintainability itself, improvement works, know-how, and training. Lastly, availability is derived from reliability and maintainability.
From these indicators, it is possible to calculate more advanced KPIs such as:
- MTBF : mean time between failures
- MTTR : mean time to repair
- MUT : Mean Up Time or meantime of availability
- MDT : Mean Down Time, or meantime of unavailability
The DIMO Maint CMMS helps with diagnosis as well, which is directly enriched with historical data. It also tracks the cost of each asset. Finally, it has brought down the time lost from machine failure to less than 10% of the machines’ operational time, while occurrences of production interruption have been drastically reduced.
Philippe Lacôte – Maintenance Manager – Schenk
Indicators to analyze maintenance costs
It is sometimes difficult to tie certain expenses to maintenance works. Without CMMS, in fact, maintenance costs are often counted as production costs, for example, in manufacturing. This should not be the case.
Each expense item must be clearly identified:
Expenditures for each type of maintenance should be monitored
The cost of each maintenance work must be recorded, as well as the maintenance cost for each asset.
Monitoring your maintenance KPIs with CMMS
Even if you are a beginner in CMMS, you will quickly learn to extract the data necessary to break down your maintenance activity. As you become more experienced, the data you can analyze also becomes more refined and developed. Our CMMS offers comprehensive tools to analyze your maintenance KPIs.
Dashboards and statistics available in CMMS
By choosing a powerful and exhaustive solution in the DIMO Maint CMMS, you will be able to consult the principal maintenance indicators in graphic or list mode, classified according to major indicator types.
You can completely customize your dashboard according to your activity. This data is updated in real-time and can be accessed from your smartphone or tablet, depending on the accessibility option chosen.
Knowledge and mastery of these indicators and dashboards are fundamental for managing the maintenance department and its overall activity.
Managing your budget with CMMS
Budget tracking is integrated into the DIMO Maint CMMS. Budget management helps you improve your budget control and optimize maintenance costs by:
- Allocating your purchase and investment expenses according to the defined budget lines.
- Breaking down work costs for each budget line (operating, investment, project, business, etc.).
- Consulting in real-time all your budgets (committed, forecast, invoiced, as well as budget variance and forecast balance).
Analytics: a 360 view of your maintenance business
Consider using a true business intelligence tool, DIMO Maint Analytics, for multidimensional and dynamic analysis of the data from your maintenance activity.
The associative search technology inherent to Business Analytics solutions allows you to get answers to your questions as soon as they are formulated: you can now interact with the data without limits.