« A CMMS software solution is designed to structure processes and respond to growing needs in terms of company reporting and analysis. Before actually selecting a software solution, it is necessary to precisely describe your needs and consult the technicians who work with you, as these are the first users and the ones who are the most affected on a daily basis.
Far from being insignificant, draft project services allow the company to define in detail the technological and functional scope of the solution sought after, and as close as possibility to its real needs. They also ensure that the company will be able to draw up a very concrete set of specifications, perfectly suited to the needs of users.
Another key point – and not the least important – the company should dedicate a CMMS project team that will be available and fully involved in it. In my view, it is also vital to include future users of the solution upstream of the project, so they can make their needs and expectations known and take ownership of the project.
Preparation of the project proves to be essential to its success. The same goes for project management and user training. »