COPAG chose to digitalize its maintenance operation with the CMMS to cut spending and better organize the planning of maintenance agents.
With DimoMaint COPAG was able to achieve concrete savings thanks to better management of spare parts stocks and improved productivity. This was made possible with the creation of a detailed tree structure for all the equipment and optimized scheduling for the 248 maintenance agents.
Hicham LAABADI, Deputy Head of the Methods Office.
COPAG in figures
Founded in 1987, COPAG now regroups 72 cooperatives with over 20,000 farmers. Its businesses are divided into two sectors: animal (milk, meat, poultry) and vegetable (citrus fruits, early vegetables, etc.). The company employs 8994 full-time employees and indirectly generates over 72 000 jobs.
COPAG has become over the years an important player in the food industry, producing fruit juice and milk under the brand Jaouda. The cooperative is also the leading producer of citrus fruits (180,000 tons/year, 6% of national production).
The COPAG model is based on the establishment of several factories to package fruit, process milk, and manufacture juices and livestock feed. Another strength of our business model lies in the technical supervision, training, supply of inputs (fertilizers, pesticides …), and finally the marketing of our products. In short, emphasis is put on all measures to support producers in improving productivity, quality, and product value »,
said the president of the cooperative.
Digitalization of maintenance operations and implementation of a preventive plan to make savings
In this context arose the need for the maintenance department to better the management of material and human resources across the various units of COPAG (Citrus, Dairy, UHT, Juice, …), to subsequently increase the availability of its 6,000 pieces of equipment and vehicles, and therefore improve productivity.
In addition to repairing equipment, maintenance agents nowadays increasingly need to anticipate malfunctions and prevent breakdowns. Consequently, computerization of the maintenance activity was necessary to achieve COPAG’s objectives, namely:
- implementation of a preventive maintenance program,
- reduction of the maintenance budget and production costs,
- optimization of experience feedback within the company,
- improvement of productivity and quality.
DimoMaint to better manage maintenance operations
The project to implement a CMMS solution was carried out by the Methods office, under the responsibility of the Method manager, and with direct support from the technical director. The method manager states:
« After defining responsibilities, restructuring the teams, and setting up computer equipment, our selection criteria for the CMMS solution were based mainly on:
- the tool’s ability to manage both industrial equipment and vehicle maintenance in a single application,
- its ease of use and intuitive ergonomics,
- the vendor’s size and durability.. »
COPAG chose the solution edited by DimoMaint, as their CMMS software perfectly met all these criteria. To keep up with the major development phases of the project and carry out the deployment of the solution on all the cooperative’s activities, the project team worked step by step, unit by unit.
The technical director adds: “We started by implementing the application in the Dairy unit. It was quickly followed by the Fresh Products, Juices, Citrus, Livestock Feed, COPAG meat, and Petfood units. We particularly appreciate the motivation and involvement of the DimoMaint teams in the success of our project.”
The CMMS software, source of major benefits
Today, the CMMS allows the Moroccan company to better manage its maintenance operation. From an organization relying on human memory and paper-based spreadsheets, COPAG has become one with clear and instantaneous visibility in its maintenance activities, including:
- management of the equipment fleet with its codified 30,000 pieces of equipment.
- organization of the maintenance teams, comprising more than 832 pilot users, technicians, and managers,
- planning of preventive interventions thanks to an optimized supply of spare parts,
- FMECA analysis enabled by reliable historical data, while benefiting from
- quick access to information, and
- easier management of the always complicated relationships between maintenance, production, and quality departments.
