Our commitment to ESG (Environmental, Social, Governance)

DIMO Software, our parent company, is dedicated to its role in societal, economic, and environmental aspects. Since its establishment in 1995, DIMO Software has grown thoughtfully and sustainably. To effectively balance economic growth with respect for people and the environment, we are guided by strong values and an active approach to corporate social responsibility.

We believe that a company can only achieve sustainable growth if it operates on a win/win basis with all its stakeholders.

At DIMO Software, we strive to create a positive work environment, grounded in our core values encapsulated by the acronym PEACE: Passion, Engagement, Agility, Confidence, Entrepreneurship.

Jean-Paul Genoux

CEO

Beyond adhering to legal and regulatory standards, our values also mean respecting others, fulfilling our commitments, and maintaining honesty in our dealings with clients, prospects, suppliers, partners, and team members. These principles are codified in our ethics charter. Additionally, in line with legal requirements, DIMO Software has established a whistleblower procedure. These values are reviewed every five years through a “Vision” process that involves all employees as well as our customers and partners. This process helps us unite around common goals and ensure our collective success.

Social and societal responsibilities

DIMO Software is committed to being a disability-friendly employer and has been recognized for our integration policies.

Our Gender Equality Index scores 95 out of 100. This index reflects DIMO Software’s commitment to concrete actions supporting equality among employees at all stages of their professional lives and across all levels of the organization. To reinforce this commitment, DIMO Software renewed its Gender Equality Agreement on November 27, 2023.

We are dedicated to welcoming new employees with comprehensive orientation programs, including welcome meetings, communication training, mentorship, and immersive experiences. We also share our successes through a motivating compensation system (performance bonuses, employee shareholding, profit-sharing, and incentives). Our HR policies focus on empowerment, autonomy, and maintaining close-knit teams. Numerous social benefits are offered, including meal vouchers, health insurance, pension plans, company events, and various discounts through DIMO Sports.

DIMO Software employees actively support numerous charities, including organizing collections and distributing materials during orphanage visits with our partners and clients in Africa. DIMO Software also supports several organizations, such as 60000 Rebonds, Sport dans la Ville, Emergents La Mosaic, Handicap International, L’Entreprise des Possibles, Le Réseau Entreprendre, Courir pour elles, The Sea Cleaner, Apprentis d’Auteuil, Projets en Cimes, and Initiative Solidaire France.

Environmental focus

Reduce our energy consumption and recycle waste

Our headquarters are certified for High Environmental Quality (HQE).

We use energy-saving technologies such as low-energy bulbs, motion sensors, and server virtualization.

Annually, we recycle 3 tons of paper waste using “Croques-feuilles.”

Reduce CO² emissions from our travel

We reimburse approximately 5,000 km annually for carpooling.

We also reimburse employees who bike to work, averaging 3,000 km per year.

Remote work options include 200 to 300 webinars per year, video conferencing, and remote desktop support.

Supporting our DimoMaint clients in their corporate social responsibility initiatives

Energy efficiency gains and resource optimization: Utilizing advanced Computerized Maintenance Management System (CMMS) features, equipment is routinely checked, preventive maintenance needs are identified early, and interventions are timely, preventing equipment from becoming faulty or excessively energy consuming. CMMS also enhances precise management of inventories and physical resources, minimizing surplus and shortages that can lead to waste.

Testimonial from Val’Up: The sorting center, Val’Up in Belgium, implemented a CMMS. The maintenance manager explains: “A well-maintained setup, in terms of lubrication, locating air leaks, checking energy recovery circuits, etc., significantly reduces energy consumption, and CMMS ensures this is achieved.”

Enhancing worker health and safety: CMMS plays a crucial role in improving worker health and safety. Keeping equipment in optimal working condition helps prevent accidents and reduces workplace hazards. It also facilitates compliance with current safety standards and ensures meticulous tracking of maintenance procedures.

Economic chapter

Promoting responsible purchasing and sales

We partner with protected employment facilities for tasks like envelope stuffing and include sheltered workplace services in some of our proposals (e.g., Gestform handles expense report scanning for 15,000 Notilus users).

We select suppliers based on their commitment to social and environmental responsibilities (e.g., Imprim’vert-certified printers, caterers committed to reducing waste).

Our paperless document solutions help our clients reduce daily paper consumption (e.g., saving 100,000 photocopies of invoices annually for one client).

Ensuring customer satisfaction

Customer satisfaction is integral to DIMO Software’s DNA. We regularly measure and utilize numerous tools to gauge client satisfaction, publishing NPS scores and survey results internally and to our clients.

All non-conformities are addressed, and corrective actions are implemented as part of our commitment to continuous improvement.