How to consider your maintenance indicators?

Last week we entered the second phase of our discussion on the key maintenance indicators monitored in the CMMS.
Key success factors and performance boosters; it is essential to formalise the need for indicators ahead of the project.
This week, we invite you to check out episode 3, which will mark the end of this discussion.


How to consider your maintenance KPI  Maintenance teams should define the measures that best reflect asset uptime, part repair and replacement costs, and team competence to demonstrate how effectively the maintenance achieves the company’s objectives.

It is important to first identify the data to be collected: the number of work orders, the number of work requests made, the amount of machine downtime, the number of subcontracting hours, the number of orders, etc.


Analysis fields

Next, you must determine the analysis fields to be applied:
• by period
• by type of job, work or activity
• by machine, model, etc.
• by site, building, floor, etc.
• by profession

Field experts will identify indicators to define areas in need of improved operational performance. Management will look for indicators to earn more and spend less by comparing, for example, what a production line produces compared to its maintenance costs.

There are a large number of indices related to maintenance:
• Reliability with MTBF (Mean Time Between Failures)
• Maintainability with MTTR (Mean Time to Repair)
• Availability or availability rate: MTBF/(MTTR + MTBF)

Deciding how to present a graph of the indicators is very important!
While it is important for the presentation to be visually pleasing, it cannot be the ultimate aim of an ergonomic approach. The way an indicator is presented, whether it be the type of graph (ratio, pareto principle (80/20), curves, Top 10 and lists), the display method or the colours used, will really depend on the nature of the information presented and its meaning. A curve is not interchangeable with a bar chart.

Each KPI has a graph based on its nature and use.

Many clients use simple and easily identifiable codes to make the indicators visible and share them throughout the company: a green smiley, colour codes, weather indicators (sun, cloud, etc.).


CMMS and Business Analytics

A CMMS helps you apply the best maintenance and reliability strategies to your assets and infrastructure by allowing you to measure and track key maintenance KPIs.
When used properly, the company can maximise the value of its investment in a CMMS through better planning, efficiency, increased safety awareness and cost reduction.

CMMS data are static, but contain valuable information that can be used for informed decision-making!

Combined with a Business Intelligence solution, a CMMS allows users to boost reporting and provide a multi-dimensional analysis to easily find the reasons for certain results.

DIMO Software can help you set up your maintenance KPIs and has extensive expertise in Business Analytics implementation projects.



Get management involved ahead of the CMMS project to clearly define the priority indicators and succeed in uniting the departmental and management visions.
• Give meaning to the CMMS project by stimulating team performance
Ask the right questions to obtain the right indicators that are understandable and visible to everyone.


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